FREQUENTLY ASKED QUESTIONS

STILL GOT A QUESTION, CONTACT US!

HOW DO I START A PROJECT?

There are a few ways that you can place an order:

Use any of the 'Start A Project' buttons on our website

Send us an e-mail (hello@designedbyjujubeng.co.uk)

HOW LONG WILL MY PROJECT TAKE?

Every piece of work that we produce is unique and requires a different level of skill/time.

 

Because of this your timescale will be determined at the consultation stage.

HOW MUCH WILL MY PROJECT COST?

Due to the bespoke nature of our service we charge on a project-by-project basis.

 

Your price will be determined at the consultation stage.

THE SERVICE THAT I NEED ISN'T ON YOUR SERVICE LIST

No problem! Click the button below and tell us more about your project in the required field.

HOW MUCH WILL MY PROJECT COST?

Every project that we produce is unique and requires a different level of skill/time. Because of this, we charge for our services on a project-by-project basis.

 

Your price will be determined at the consultation stage.

WHAT SIZE WILL MY PROJECT BE?

We will always create your projects in a high-quality format. However, if you have a specific size in mind for your project, please let us know when you order.

When sending images for your project please ensure they are of suitable quality.

DEPOSITS, REFUNDS & EXCHANGES

All deposits are non-negotiable/non-refundable.

Designed ByJujubeng does not offer refunds except in the unlikely situation where we can not fulfil your order - this will be communicated to you.

Designed ByJujubeng does not offer exchanges.

MY PROJECT IS COMPLETE, BUT I WANT TO CHANGE SOMETHING. WHAT CAN I DO?

Amendments are welcomed but will be chargeable.

Once you have approved and completed your project we will base your amendment price on what is required to make the changes.