FREQUENTLY ASKED QUESTIONS

There's no such thing as a stupid question!

We've listed the most frequently asked questions and our answers below.

STILL HAVE A QUESTION?

How do I start a project?

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Use any of the 'Start A Project' buttons on our website​​ like this one:

Or send us an e-mail (hello@designedbyjujubeng.co.uk)

How much will my project cost and how long will it take to complete?

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Every piece of work that we produce is unique and requires a different level of skill/time. Because of this, your quote and project timescale will be determined during the consultation stage.

To book a consultation, click the button below and complete the start a project form.

Will I need to pay a deposit?

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Yes, you will be required to pay a 50% non-refundable deposit to start the designing process.

Designed ByJujubeng does not offer refunds except in the unlikely situation where we can not fulfil your order - this will be communicated to you.

What size/format will my project be?

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We will always create your projects in a high-quality format. However, if you have a specific size/file type/format in mind for your project, please let us know during your consultation.

Please note: If you are required to send us images for your project, please ensure they are of suitable quality to avoid disappointment.

My project is complete but I want to change something. Can I?

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Amendments are welcomed but will be chargeable once your project has been completed

Once you have approved and completed your project we will base your amendment price on what is required to make the changes.