DEPOSITS, REFUNDS AND EXCHANGES
WHY DO WE TAKE A DEPOSIT?
The purpose of the deposit is to secure your order AND START THE DESIGNING PROCESS.
DEPOSITS AND PAYMENTS
All deposits are non-negotiable/transferable/refundable.
Your deposit will be 50% of your total quote.
(e.g £100/2 = £50 Deposit)
Your deposit will begin the designing process. Once you are happy with your project and require no more changes, the balance will be due immediately. Once paid, you'll be sent over your finished projects!
(Except in the case of physical products E.g. prints and books where the balance will be due at the time of purchase.)
REFUNDS AND EXCHANGES
Due to the nature of our product/service, we do not issue refunds or exchanges.
Deposits are non-transferable and can only be used for the project it is intended for.